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OpEx Training Course

   
Title Operation Excellence
Duration 1 day
Description This course describes what is meant by operation excellence and how it applies to hidden processes, such as service, transactions and administration.
Attendees

10-25 people
Mission

To give managers the tools and techniques to drive up operational standards

See how to achieve more with less
Deliverables

Reduce duplication and waste

Identify gaps in procedures

Focus on the appropriate measures and reports
Process A mixture of presentations, exercises and discussion
Content
  • What is Operational Excellence?
  • Process Mapping
  • Value Added Work and Waste
  • Metrics and Data Analysis
  • Visual Management
  • Managing Resources
  • Reflection, Action planning and Consolidation
Operation Excellence Training What is Continuous Improvement by Dr Mike Bell

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